About us

Dr Caitlin McMullin Transcription Centre

Dr Caitlin McMullin

Caitlin holds a PhD in Political Science from the University of Birmingham. Having conducted, transcribed, coded and analysed hundreds of interviews for her own research, she is our resident qualitative research and NVivo guru. She can also type almost 100 words per minute and speaks fluent French.

Neil Dowling Transcription Centre

Neil Dowling

Neil is Transcription Centre’s client relations/account management chap. He worked in technical sales for almost 20 years before joining us to follow his two passions – talking to people, and being extremely pedantic about grammar and punctuation. His goal in life is to outlaw Comic Sans and Papyrus.


Our staff

Our staff are not your average typists who can only just be expected to know the difference between 'their', 'they're' and 'there'. All of our transcribers are not only native English speakers, but also have university degrees (and many have post-graduate degrees). In addition, our staff - many of whom are multi-lingual - have exceptional ears for accents.

In particular, we employ staff with expertise in the following:

  • government, politics and international relations

  • business

  • law

  • health and social care

  • science and technology

  • art and culture

Whenever possible, we will match your project to transcribers with advanced knowledge and experience in your subject area. Whether your research is about CBeebies, Sea-Monkeys or septicaemia, we will meticulously ensure that we've got everything right and that you're not left with dozens of 'inaudibles' simply because the typist doesn't understand the subject matter. In addition, every transcript is reviewed and edited by our dedicated proofreading team to ensure the highest possible quality.

Our transcription experience

At Transcription Centre, we understand how important transcript accuracy is to researchers. We have a wide range of experience in transcribing interviews, focus groups, speeches, discussions and dictations for a variety of uses. We've worked on large scale, longitudinal research studies with hundreds of interviews as well as one-off dictations. 

Our main office is located in Birmingham, but we work for clients across the UK and Europe. We have worked with universities in London, Oxford, Exeter, Manchester, Sheffield, Sussex, Warwick, Birmingham, and more.