At Transcription Centre we specialise in transcription of interviews, focus groups and speeches for academics and market researchers primarily in the UK.
About us
Our transcription experience
We were founded by a qualitative researcher, so at Transcription Centre we understand how important transcript accuracy is. We have a wide range of experience in transcribing interviews, podcasts, focus groups, speeches, discussions and dictations for a variety of uses. We've worked on large scale, longitudinal research studies with hundreds of interviews as well as one-off dictations.
Our office is located in Birmingham and we work for clients across the UK and Europe. We work with universities, research agencies, podcasters, documentarians, digital marketeers and market researchers in London, Birmingham, Lincoln, Bristol, Cardiff, Oxford, Reading, Exeter, Manchester, Sheffield, Liverpool, York, Nottingham, Warwick, Liverpool, Cambridge, Worcester, Glasgow, Edinburgh and more.
Our staff
Our staff are not your average typists who can only just be expected to know the difference between 'their', 'they're' and 'there'. All of our transcribers are not only native English speakers, but also have university degrees (and many have post-graduate degrees). In addition, our staff - many of whom are multi-lingual - have exceptional ears for accents.
In particular, we employ staff with expertise in the following:
government, politics and international relations
business
law
health and social care
science and technology
art and culture
cyber security
biographical stories
employment training
Whenever possible, we will match your project to transcribers with advanced knowledge and experience in your subject area. Whether your research is about CBeebies, Sea-Monkeys or septicaemia, we will meticulously ensure that we've got everything right and that you're not left with dozens of 'inaudibles' simply because the typist doesn't understand the subject matter.
In addition, every transcript is reviewed and edited by our dedicated proofreading team to ensure the highest possible quality. Check out our Google reviews to see what other people are saying about us.
We work in partnership with our clients, building up vocabulary through conversation. It makes sense for us to chat with you to make sure we’re getting everything spelled correctly.
Our commitment to our transcribers’ wellbeing
We work with our clients to make sure that our transcribers are fully aware of the potential subject areas. Our upload form contains a section in which we ask for trigger warnings for any sensitive/upsetting content. We add these crucial details to the file description to allow our team to freely choose the files they want to take from the available list rather than allocating files to them automatically.
“We had tried various transcription centres in Germany and found them all to be of mediocre speed and quality - to say the least. As a result, we ended up wasting a lot of resources on proofreading the transcripts and negotiating with the contracted organisations about reducing the price for unsatisfactory work. Once we began working with Transcription Centre everything changed. Transcription Centre has kept its promises, and the transcriptions are coming through fast and of excellent quality! Furthermore, Transcription Centre has shown incredible patience and good humour in working out an international contract between our German university and Transcription Centre, and for the first time in half a year, I can finally stop micro-managing incompetent transcription service providers focus on data analysis. Thank you!”